Green Tech Solutions provides remote and local support based in the Greater Atlanta area.
Our goal is to help you achieve optimal productivity and minimize downtime by providing customized solutions tailored to your unique needs and goals. We are available 24/7 to assist you with all your tech support needs, and our competitive rates make our services accessible to everyone. Trust Green Tech to keep your technology running smoothly and your business thriving.
Services Offered
IT Support
- Helpdesk assistance: We provide technical support to customers through phone, email, or online chat.
- Network and server setup: We can help you set up and configure computer networks and servers to ensure that they are running smoothly and efficiently.
- Email troubleshooting: We can resolve issues with email systems, including problems with sending and receiving emails.
Green Tech can service the following products:
- Operating Systems: Windows, MacOS, Linux, iOS, Android
- Email Clients: Gmail, Outlook, Thunderbird, Apple Mail
- Productivity Software: Microsoft Office Suite (Word, Excel, PowerPoint, etc), Google Suite (Docs, Sheets, Slides, etc)
- Browsers: Chrome, Firefox, Safari, Edge
- Cloud Services: Google Drive, Dropbox, OneDrive, iCloud
- Social Media Platforms: Facebook, Twitter, Instagram, LinkedIn, Zoom
- Backup and Backup Software: Carbonite, Backblaze, Acronis, etc
- Antivirus Software: Norton, McAfee, Kaspersky, etc
- Network and Server management software: Cisco Meraki, Mikrotik, pfsense, SQL, etc.
This list is not exhaustive and we can support other products as well, please feel free to contact us for more information.
Data Management
- Backup services: We offer data backup and recovery services to protect against data loss.
- Database and hard drive cleanup: We can help you remove unnecessary files and optimize the performance of databases and hard drives.
- Data security: We offer a range of data security services to protect against unauthorized access and hacking, including firewalls, antivirus software, and intrusion detection systems.
- IT Auditing: We offer IT Auditing services to provide a comprehensive review of the current technologies being used, their defense level against cyberattacks, vulnerabilities and an improvement summary.
Retainer Support
Green Tech's retainer service is a comprehensive package that provides businesses and individuals with access to our team of experts whenever they need it. With our retainer service, you can trust that any technology issues will be resolved quickly and efficiently, minimizing downtime.
24/7 Support
Green Tech's remote support service is available 24/7, ensuring that you have access to our team of experts whenever you need it. With our remote support, you don't have to wait for a technician to come on-site, we can diagnose and fix problems remotely, saving you time and money.